Planned system maintenance: 4 to 5 December 2020

myGovID app will be intermittently unavailable from 11.30pm AEDT Friday 4 December to 7.00am AEDT Saturday 5 December.

Security

Your information is controlled by you and protected by the Australian Government – don’t share your myGovID with others.

Your information is safe

The Australian Government is serious about your safety and privacy. When using government online services, your personal information won’t be shared without your permission - putting you in control.

myGovID uses encryption and cryptographic technology as well as the security features in your device, such as fingerprint, face or password. This is to protect your identity and help stop other people accessing your information.

myGovID is accredited under the:

Protecting your myGovID

Your myGovID belongs to you – don’t share it with others. Sharing your myGovID could enable others to access your personal data across services such as tax and health. To ensure the security of your identity and personal information, it is your responsibility to protect your myGovID.

If you suspect someone has inappropriately accessed your personal information in myGovID, you need to report this immediately by phoning our support line.

Staying safe online

Your personal information forms part of your identity. Here are some tips to stay safe online and protect your personal information:

  • When logging in with myGovID ensure that the URL displayed in your browser includes https://www.myGovID.gov.au or https://myGovID.gov.au.
  • Be cautious when clicking on hyperlinks embedded in SMS and emails. Do not click on links or attachments in emails from unknown sources.
  • Keep your personal information and passwords secure - don't share your password with others and change your passwords regularly.
  • Be aware of sharing your information, you should treat requests for personal information with caution. Never reply to emails with your password or other sensitive information – including to prospective employers.  
  • Install anti-virus software on all devices and set the software to automatically check for updates on a daily basis.
  • Make data security an everyday priority, practice good cyber hygiene and constantly review your security habits.
  • Store personal information in a secure place. Make sure electronic documents containing personal information are secure and avoid carrying your birth certificate or passport in a wallet or handbag unless you need them.

For more information visit cyber.gov.au