Planned system maintenance: 4 to 5 December 2020

myGovID app will be intermittently unavailable from 11.30pm AEDT Friday 4 December to 7.00am AEDT Saturday 5 December.

How to set up

Download the myGovID app, enter your details and verify your identity documents.

Before you start

To set up your myGovID, you need:

a smart device

The myGovID app is compatible with most smart devices and is only available from the Apple App Store or Google Play.

an email address

As it’s your personal Digital Identity, you should set up your myGovID using a personal email address. It should not be a shared or work email address.

to be 15 years or older

Age restrictions may also apply to use some government online services.

Three easy steps to set up your myGovID

1

Download the myGovID app

App store icon                Google Play icon

2

Enter your details

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Basic

Open the myGovID app and follow the prompts. You need to enter your full name, date of birth and email address.

After entering these details you’ll have a Basic identity strength. A Basic identity strength only allows access to limited government online services; while a Standard identity strength allows access to all participating government online services.

3

Verify your identity documents

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Standard

A Standard identity strength requires you to verify two of the following Australian identity documents (your name must match on both):

  • driver’s licence or learner’s permit
  • passport
  • birth certificate
  • visa (using your foreign passport)
  • citizenship certificate
  • ImmiCard
  • Medicare card – once you verify one of the documents above in the app, you’ll have the option to add your Medicare card.

The personal information from your identity documents are checked against existing government records to confirm your identity.

If your name doesn’t match across your two identity documents, you may be able to verify this using a change of name certificate (Tasmania, South Australia, Northern Territory and the Australian Capital Territory only) or marriage certificate

See also:

Using myGovID for business

To access government online services on behalf of a business, you need to link your myGovID to the Australian business number in Relationship Authorisation Manager (RAM).

 See also:

Trademarks and attributions

Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.