Before you start
To set up your myGovID, you need:
a smart device
The myGovID app is compatible with most smart devices and is only available from the Apple App Store or Google Play.
a personal email address
As it’s your personal Digital Identity, your identity documents will be linked to the email you choose. It should not be a shared or work email address.
to be 15 years or older
Age restrictions may also apply to use some government online services.
Three easy steps to set up your myGovID
1. Download the myGovID app
Only download the myGovID app from the official app stores listed above.
2. Enter your details
Open the myGovID app on your smart device and follow the prompts. You need to enter your full name, date of birth and a personal email address.
3. Choose your identity strength
The government online service you want to access determines the minimum identity strength you require. You can set up a Basic, Standard or Strong myGovID.
Basic identity strength
A Basic myGovID allows access to limited participating government online services.
For a Basic identity strength, you need to enter your personal details. Your identity strength will still be Basic if you verify one identity document.
Standard identity strength
A Standard myGovID allows access to most participating government online services.
For a Standard identity strength, you need to enter your personal details and verify at least two of the following Australian identity documents (your name must match on both):
- driver’s licence or learner’s permit
- passport (not more than three years expired)
- birth certificate
- visa (using your foreign passport)
- citizenship certificate
- ImmiCard
- Medicare card.
Strong identity strength (beta)
A Strong myGovID allows access to all participating government online services.
For a Strong identity strength, you need to enter your personal details and verify the following Australian identity documents (your name must match on all):
- passport (not more than three years expired), and
- one of the following - birth certificate, citizenship certificate, driver’s licence (including learner’s permit) or Medicare card.
Verify your photo – you also need to complete a face verification check. This is a one-off scan that checks that you’re a real person, the right person and verifying in real-time. It’s like a selfie which is compared to the photograph on your passport.
When verifying your identity
If you’re having trouble, you can find support to help you verify your identity.
You’ll have the option to verify your Medicare card once you verify one of the other identity documents in your app.
If your name doesn’t match across your identity documents, you may be able to verify this using a change of name certificate (Tasmania, South Australia, Northern Territory and the Australian Capital Territory only) or marriage certificate.
Using myGovID for business
To access government online services on behalf of a business, you need to link your myGovID to the Australian business number (ABN) in Relationship Authorisation Manager (RAM).
See also:
- Get started – on the RAM website to find out how to link your myGovID
- Business experiences with myGovID and Relationship Authorisation Manager (RAM) – video
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