Before you start
To set up your myGovID, you need:
a smart device
The myGovID app is compatible with most smart devices and is only available from the Apple App Store or Google Play.
an email address
As it’s your personal Digital Identity, you should set up your myGovID using a personal email address. It should not be a shared or work email address.
to be 15 years or older
Age restrictions may also apply to use some government online services.
Three easy steps to set up your myGovID
Download the myGovID app
Enter your details
Basic
Open the myGovID app and follow the prompts. You need to enter your full name, date of birth and email address.
After entering these details you’ll have a Basic identity strength. A Basic identity strength only allows access to limited government online services; while a Standard identity strength allows access to all participating government online services.
Verify your identity documents
Standard
A Standard identity strength requires you to verify two of the following Australian identity documents (your name must match on both):
- driver’s licence or learner’s permit
- passport
- birth certificate
- visa (using your foreign passport)
- citizenship certificate
- ImmiCard
- Medicare card – once you verify one of the documents above in the app, you’ll have the option to add your Medicare card.
The personal information from your identity documents are checked against existing government records to confirm your identity.
If your name doesn’t match across your two identity documents, you may be able to verify this using a change of name certificate (Tasmania, South Australia, Northern Territory and the Australian Capital Territory only) or marriage certificate.
See also:
Using myGovID for business
To access government online services on behalf of a business, you need to link your myGovID to the Australian business number in Relationship Authorisation Manager (RAM).
See also:
- Get started – on the RAM website to find out how to link your myGovID
- Business experiences with myGovID and Relationship Authorisation Manager (RAM) – video
Trademarks and attributions
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