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System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
Verification of South Australian marriage, change of name and birth certificates unavailable Thursday 21 January 2021 9.30pm AEDT Friday 22 January 2021 6.30am AEDT
Verification of Queensland marriage, change of name and birth certificates unavailable Monday 25 January 2021 4.30am AEDT Monday 25 January 2021 5.00am AEDT
Verification of Australian visa, ImmiCard and citizenship certificate unavailable Monday 25 January 2021 5.00am AEDT Monday 25 January 2021 8.00am AEDT
Verification of Australian visa, ImmiCard and citizenship certificate unavailable Wednesday 27 January 2021 5.00am AEDT Wednesday 27 January 2021 8.00am AEDT
Verification of South Australian marriage, change of name and birth certificates unavailable Sunday 31 January 2021 12.30pm AEDT Sunday 31 January 2021 6.30pm AEDT

A notification will appear in the myGovID app to inform you when the system is unavailable.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help?