Your opinion matters, providing your feedback is important and helps us improve the myGovID app.

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
Verification of Tasmanian marriage, change of name and birth certificates unavailable Friday 18 June 2021 5.00pm AEST Friday 18 June 2021 8.30pm AEST
Verification of Australian visa, ImmiCard and citizenship certificate unavailable Saturday 19 June 2021 9.00am AEST Saturday 19 June 2021 7.00pm AEST
Verification of South Australian marriage, change of name and birth certificates unavailable Sunday 20 June 2021 7.30am AEST Sunday 20 June 2021 10.30am AEST
Verification of Australian Visa, ImmiCard and citizenship certificate is unavailable Sunday 20 June 2021 9.00am AEST Sunday 20 June 2021 7.00pm AEST
Verification of Australian visa, ImmiCard and citizenship certificate unavailable Monday 21 June 2021 5.00am AEST Monday 21 June 2021 8.00am AEST
Verification of Australian visa, ImmiCard and citizenship certificate unavailable Tuesday 22 June 2021 5.00am AEST Tuesday 22 June 2021 8.00am AEST

A notification will appear in the myGovID app to inform you when the system is unavailable.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.