myGovID and your myGov account are different. Use your myGov account to access services like Medicare (COVID-19 vaccine certificate).

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
myGovID app Thursday 2 February 2023 11:30 pm AEDT Thursday 2 February 2023 12:00 am AEDT
myGovID app Saturday 11 February 2023 11:30 pm AEDT Sunday 12 February 2023 2:30 am AEDT

A message will appear in the myGovID app to inform you when the system is unavailable.

This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.