myGovID and your myGov account are different. Use your myGov account to access services like Medicare (COVID-19 vaccine certificate).

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
Verification of South Australian birth, change of name and marriage certificates unavailable Thursday 19 May 2022 7.30pm AEST Thursday 19 May 2022 9.00pm AEST
Verification of citizenship certificate unavailable Monday 23 May 2022 5.00am AEST Monday 23 May 2022 8.00am AEST
Verification of citizenship certificate unavailable Tuesday 24 May 2022 5.00am AEST Tuesday 24 May 2022 8.00am AEST

A message will appear in the myGovID app to inform you when the system is unavailable.

This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.


If you’re experiencing a system issue or receive an error message, visit Help.