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System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted serviceStart timeEnd time
Australian Visa, ImmiCard and Citizenship certificate verification unavailableSunday 14 July 2024
6:00 am AEST
Sunday 14 July 2024
7:00 am AEST
Australian Passport verification unavailableMonday 15 July 2024
12:00 am AEST
Monday 15 July 2024
2:00 am AEST
Australian driver’s licence verification unavailableSunday 21 July 2024
5:00 am AEST
Sunday 21 July 2024
9:00 am AEST
Australian Visa, ImmiCard and Citizenship certificate verification unavailableMonday 22 July 2024
5:00 am AEST
Monday 22 July 2024
8:00 am AEST

A message will appear in the myGovID app to inform you when the system is unavailable.

This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.