myGovID and your myGov account are different. Use your myGov account to access services like Medicare (COVID-19 vaccine certificate).

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
myGovID app Saturday 13 November 2021 10.00pm AEDT Sunday 14 November 2021 6.00am AEDT

A notification will appear in the myGovID app to inform you when the system is unavailable.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.