We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
| Verification of Australian visa, ImmiCard and citizenship certificate unavailable | Friday 26 February 2021 6.00am AEDT | Saturday 27 February 2021 12.00pm AEDT |
| Verification of New South Wales birth, marriage and change of name certificates unavailable | Saturday 27 February 2021 6.00pm AEDT | Saturday 27 February 2021 11.00pm AEDT |
| myGovID app | Friday 12 March 2021 11.30pm AEDT | Monday 15 March 2021 7.00am AEDT |
A notification will appear in the myGovID app to inform you when the system is unavailable.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.