We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
| Verification of Australian passport unavailable | Friday 04 October 2024 10:00 pm AEST | Friday 04 October 2024 11:59 pm AEST |
| Verification of Australian passport unavailable | Saturday 05 October 2024 10:00 pm AEST | Saturday 05 October 2024 11:59 pm AEST |
| Verification of Australian passport unavailable | Sunday 06 October 2024 10:00 pm AEST | Sunday 06 October 2024 11:59 pm AEST |
A message will appear in the myGovID app to inform you when the system is unavailable.
This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.