We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
| Verification of Tasmanian marriage, change of name and birth certificates unavailable | Friday 18 June 2021 5.00pm AEST | Friday 18 June 2021 8.30pm AEST |
| Verification of Australian visa, ImmiCard and citizenship certificate unavailable | Saturday 19 June 2021 9.00am AEST | Saturday 19 June 2021 7.00pm AEST |
| Verification of South Australian marriage, change of name and birth certificates unavailable | Sunday 20 June 2021 7.30am AEST | Sunday 20 June 2021 10.30am AEST |
| Verification of Australian Visa, ImmiCard and citizenship certificate is unavailable | Sunday 20 June 2021 9.00am AEST | Sunday 20 June 2021 7.00pm AEST |
| Verification of Australian visa, ImmiCard and citizenship certificate unavailable | Monday 21 June 2021 5.00am AEST | Monday 21 June 2021 8.00am AEST |
| Verification of Australian visa, ImmiCard and citizenship certificate unavailable | Tuesday 22 June 2021 5.00am AEST | Tuesday 22 June 2021 8.00am AEST |
A notification will appear in the myGovID app to inform you when the system is unavailable.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.