Planned system maintenance: 19 to 20 September 2024

From 11:30 pm Thursday 19 September to 5:00 am AEST Friday 20 September 2024 access to government online services using myGovID will be unavailable.

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted serviceStart timeEnd time
Access to government online services using myGovID unavailableThursday 
19 September 2024 
11:30 pm AEST
Friday 
20 September 2024 
5:00 am AEST

A message will appear in the myGovID app to inform you when the system is unavailable.

This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.