Your opinion matters, providing your feedback is important and helps us improve the myGovID app.

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
Verification of South Australian marriage, change of name and birth certificates unavailable Thursday 6 May 2021 10.30pm AEST Thursday 6 May 2021 11.30pm AEST
Verification of Queensland marriage, change of name and birth certificates unavailable Saturday 8 May 2021 6.00am AEST Saturday 8 May 2021 5.00pm AEST
Verification of South Australian marriage, change of name and birth certificates unavailable Wednesday 12 May 2021 10.30pm AEST Wednesday 12 May 2021 11.00pm AEST

A notification will appear in the myGovID app to inform you when the system is unavailable.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.