Planned system maintenance: 7 to 8 August 2021

From Saturday 7 August 10.00pm AEST to Sunday 8 August 7.00am AEST myGovID will be unavailable due to system maintenance.

System maintenance

We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:

Impacted service Start time End time
Verification of South Australian marriage, change of name and birth certificates unavailable Monday 2 August 2021 10.30pm AEST Tuesday 3 August 2021 12.30am AEST
Verification of New South Wales marriage, change of name and birth certificates unavailable Tuesday 3 August 2021 7.00pm AEST Tuesday 3 August 2021 10.00pm AEST
myGovID app Saturday 7 August 2021 10.00pm AEST Sunday 8 August 2021 10.00am AEST
Verification of New South Wales marriage, change of name and birth certificates unavailable Saturday 14 August 2021 7.00pm AEST Sunday 15 August 2021 12.00am AEST
Verification of New South Wales marriage, change of name and birth certificates unavailable Saturday 28 August 2021 7.00pm AEST Sunday 29 August 2021 12.00am AEST

A notification will appear in the myGovID app to inform you when the system is unavailable.

Troubleshooting

If you’re experiencing a system issue or receive an error message, visit Help.