We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
|
Verification of Australian visa, ImmiCard and citizenship certificate unavailable |
Sunday 2 April 2023 1:00 am AEST | Sunday 2 April 2023 4:00 am AEST |
|
Verification of Australian passport unavailable |
Sunday 2 April 2023 2:00 am AEST |
Sunday 2 April 2023 3:30 am AEST |
A message will appear in the myGovID app to inform you when the system is unavailable.
This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.